Winter Sports: Game/Match/Meet Policies (A-Z)
ANIMAL POLICY
No pets are permitted in athletic facilities (with the exception of service dogs).
CAMERA POLICY
Small, non–professional cameras without an external flash or extendable lens may be brought into the venue on their own or in a clear plastic bag. Please note that for certain events, cameras may not be permitted. Fans may not reproduce any film, digital, video, or audio recording for commercial purpose without the express written consent of Rutgers Athletics.
CHILD, INFANT AND TODDLER ADMISSION POLICY
Rutgers Athletics requires all patrons, regardless of age to have a ticket for all football games. The Athletic Department will allow one lap child without charge when attending an event with a ticketed adult. To obtain a complimentary lap ticket, a parent or guardian can request the ticket at the stadium's North Gate Ticket Office. Please check the event’s ticket policies at the time of purchase as ticket policies may vary per event
COUNTERFEIT/DUPLICATE TICKET POLICY
Patrons attempting to enter the stadium or arena with a counterfeit ticket will be refused admission. Rutgers Athletics cannot guarantee the authenticity of a ticket that has not been purchased through the Rutgers Ticket Office. Fans who believe they have a counterfeit ticket should go to the Ticket Office at the North Gates (Gates C & D).
LOST AND FOUND POLICY
Lost or found items can be brought to the customer service window at the ticket office.
NO RE-ENTRY POLICY
There is no re– entry into Jersey Mike's Arena. No pass outs allowed. Prohibited Items Policy – Prohibited items include outside food and beverages, bottles, cans, alcoholic beverages, coolers, umbrellas, strollers, noisemaking devices, balloons laser pointers, pets (with the exception of service dogs), balls, weapons, sticks/poles, containers, fireworks, clothing/costumes deemed inappropriate and any other items deemed dangerous or inappropriate from being brought into the facility.
SMOKING POLICY
Per university regulations, smoking is not permitted in the seating area, bathrooms, and lower/upper concourses.
JERSEY MIKE'S ARENA POLICIES
There is no re– entry into the arena. No pass outs allowed. All spectators must present their own ticket. All items brought into the arena will be inspected. Jersey Mike’s Arena regulations prohibit outside food and beverages, bottles, cans, alcoholic beverages, coolers, umbrellas, noisemaking devices, balloons, laser pointers, pets (with the exception of service animals), balls, weapons, sticks/ poles, containers, fireworks, and any other items deemed dangerous or inappropriate from being brought into the facility. By use of your ticket, you consent to a reasonable search for prohibited items. Ticket stubs are not valid for re–entry. The selling of any item by anyone other than university–authorized personnel in and around Jersey Mikes Arena, including the parking lots, is prohibited. Violators are subject to prosecution.
STROLLER POLICY
Please be advised, strollers are prohibited in SHI Stadium.
