PISCATAWAY, N.J. – Rutgers Athletics will employ mobile-only ticketing, enabling contactless entry into all venues beginning with the 2020 football season, it was announced today. Offering greater convenience and safety, fans can access their ticket accounts through the Scarlet Knights app supported on Apple and Android devices, and available for download via the App Store and Google Play.
Mobile-Only
- Football tickets and parking passes
- Men's basketball tickets, parking and hospitality
- Women's basketball tickets
- Wrestling tickets, parking and skull sessions
- Men's lacrosse tickets
In response to the COVID-19 pandemic, the shift to mobile-only ticketing will provide a safer environment for fans, offering a fully contactless entry into venues and the ability to transfer tickets electronically. Mobile tickets also deliver an added layer of security, guarding against the production of fraudulent and counterfeit tickets.
Additionally, mobile tickets provide a greater ease of use for fans who will be able to access parking lots and enter venues with the use of their phones. Season tickets holders will still have the ability to post a ticket to Stubhub, the official fan-to-fan marketplace of Rutgers Athletics, through their ticket account in the event they are unable to attend an event.
In an effort to assist fans through the transition to mobile-only, Rutgers Athletics will provide a series of information throughout the summer on how to manage their ticket accounts. Click
HERE for additional information and a list of frequently asked questions.
Rutgers Athletics unveiled an updated refund policy in light of the COVID-19 pandemic. Ticket purchasers can pursue three options in the event of a postponement or cancellations that results from the pandemic.
Current Refund Policy: There are no refunds or exchanges for tickets purchased to an event.
Updated COVID-19 Disclaimer: If an event is postponed, canceled or otherwise altered due to the COVID-19 pandemic, Rutgers Athletics has made temporary changes to the refund policy to provide options for both ticket purchases and RSF seat fees (if applicable).
- Transfer payments as a credit towards a future purchase that season or the following season. At the conclusion of the following season, unused credits will be voided.
- Change the allocation of payment into a tax-deductible athletic donation.
- Receive a refund for the postponed or canceled event.
Please note R Fund Gifts (not related to RSF seat fees) are not refundable.
New football season tickets can be purchased using the following
LINK or to renew existing season ticket accounts, click
HERE. Fans can also call the ticket office at 866-445-GORU. Fans are encouraged to visit
RutgersGameday.com for additional game day and ticket-related information. Discounted season tickets are available for Rutgers University faculty and staff, young alumni, RU letterwinners and band and cheer parents at a limit two (2) per account.
Follow Rutgers Athletics on Facebook and Twitter
(@RUAthletics) for all of the latest news and updates.
About Rutgers Athletics
The Rutgers Department of Intercollegiate Athletics (Rutgers Athletics), comprised of 24 men's and women's varsity sports serving more than 600 student-athletes, is a member of the Big Ten Conference and governed by the National Collegiate Athletic Association (NCAA). Rutgers is the Birthplace of College Football, hosting the first-ever collegiate matchup on Nov. 6, 1869, a 6-4 victory over Princeton. Rutgers Athletics is uniquely positioned in the nation's largest media market with over seven million television households, along with access to the Big Ten Network and its nearly 60 million homes across the U.S. and Canada. Established in 1766, Rutgers University is the State University of New Jersey and eight oldest higher education institution in the country. As a premier academic institution, Rutgers is a member of the prestigious Association of American Universities.
