Game Day Policies
ANIMALS
No pets are permitted in athletic facilities (with the exception of service dogs).
CAMERAS
Small, non–professional cameras without an external flash or extendable lens may be brought into the venue on their own or in a clear plastic bag. Please note that for certain events, cameras may not be permitted. Fans may not reproduce any film, digital, video, or audio recording for commercial purpose without the express written consent of Rutgers Athletics.
CAPTIONING
Live captioning is available on the ribbon boards inside SHI Stadium. Fans can also view closed captioning on their mobile devices when they download the Scarlet Knights app, available in Apple App Store or Google Play. Select the ‘More’ tab in the bottom right corner and scroll down to ‘Closed Caption – SHI’.
CASHLESS STADIUM
Rutgers Athletics continues to operate cashless sales for all merchandise and concessions inside SHI Stadium. The move to a cashless environment is part of an effort to streamline transactions and enhance the game day experience. Cash-to-card kiosks, which provide a debit card in exchange for deposited cash, will be available inside SHI Stadium behind sections 104 and 123.
CHILD, INFANT AND TODDLER ADMISSION
Rutgers Athletics requires all patrons, regardless of age to have a ticket for all football games. The Athletic Department will allow one lap child without charge when attending an event with a ticketed adult. To obtain a complimentary lap ticket, a parent or guardian can request the ticket at the stadium's North Gate Ticket Office. Please check the event’s ticket policies at the time of purchase as ticket policies may vary per event
CLEAR BAG POLICY
In conjunction with Homeland Security, Rutgers will strictly enforce its bag policy. Bags that are clear plastic, vinyl, or PVC and approximately 12" x 6" x 12", or one-gallon clear plastic bags or similar, and small clutch bags, approximately the size of a hand, can be taken into athletic venues. Exceptions will be made for medically necessary items after proper inspection. Sticks of all types, including selfie sticks, are strictly prohibited inside the stadium.
CODE OF CONDUCT
Rutgers Athletics is committed to creating a safe, comfortable and enjoyable experience for all of our fans. Every fan who visits the Rutgers campus deserves the best possible experience. Fans can contribute to a great experience by conducting themselves appropriately at all times and making sure anyone who uses your ticket does the same. For the enjoyment and safety of all, our staff will proactively support an environment free from the following behaviors:
- Behavior that is unruly, disruptive, or illegal in nature
- Fighting, taunting or threatening remarks or gestures
- Foul or abusive language or gestures
- Racist, sexist, homophobic, transphobic or demeaning remarks or gestures
- Intoxication or other signs of impairment related to alcohol
- Possession and/or use of illegal drugs or items prohibited from the stadium including weapons.
- Interfering with others enjoyment of the game.
Participating in inappropriate behavior could result in ejection from the facility, loss of ticket privileges and/or possible arrest. Whether or not certain types of behavior are inappropriate or offensive to others may depend on one's perspective and values. Rutgers reserves the right to deem an exhibited behavior to be inappropriate and act accordingly.
All spectators are responsible for their conduct as well as the conduct of their guests and/or persons using their tickets (in the instance of ticketed events). Rutgers reserves the right to revoke ticket privileges at any time depending on the circumstances. Multiple warnings will automatically result in revocation of ticket privileges.
All fans are encouraged to report issues and concerns to a nearby event staff member.
COUNTERFEIT/DUPLICATE TICKETS
Patrons attempting to enter the stadium or arena with a counterfeit ticket will be refused admission. Rutgers Athletics cannot guarantee the authenticity of a ticket that has not been purchased through the Rutgers Ticket Office. Fans who believe they have a counterfeit ticket should go to the Ticket Office at the North Gates (Gates C & D).
FOOD & BEVERAGE
Due to Homeland Security guidelines, no outside food and beverage will be permitted into the stadium. An exception will be made for medically necessary items after proper inspection at the Guest Services gates designated for this purpose.
LOST & FOUND
Lost or found items can be brought to the customer service window at the top of Section 116, located at the North Ticket office.
MOBILE TICKETS
Tickets for all Rutgers Athletics sporting events are digital. Download the new and improved Scarlet Knights App, available on iOS and Android phones. Fans will need the app to manage their game day tickets. Enable push notifications to receive the latest news and updates around game day as well as information on upcoming events and all Rutgers Athletics programs.
Click here to download the Scarlet Knights App.
NO RE-ENTRY POLICY
There is no re-entry into SHI Stadium. No pass outs allowed.
PRIVACY & LACTATION LOCATIONS
Though the Mamava App, guests can utilize the lactation pods at SHI Stadium. There are two pods in the stadium - one behind section 229 (east side) and the other behind section 214 (west side).
PROHIBITED ITEMS
Prohibited items include outside food and beverages, bottles, cans, alcoholic beverages, coolers, umbrellas, strollers, noisemaking devices, balloons, laser pointers, pets (with the exception of service dogs), balls, weapons, sticks/poles, containers, fireworks, clothing/costumes deemed inappropriate and any other items deemed dangerous or inappropriate from being brought into the facility.
SMOKING POLICY
Per university regulations, smoking is not permitted in the seating area, bathrooms, and lower/upper concourses.
SHI STADIUM POLICIES
There is no re-entry into SHI Stadium. No pass outs allowed. All spectators must present their own ticket. All items brought into the stadium will be inspected. SHI Stadium regulations prohibit outside food and beverages, bottles, cans, alcoholic beverages, coolers, umbrellas, noisemaking devices, balloons, laser pointers, pets (with the exception of service animals), balls, weapons, sticks/poles, containers, fireworks, and any other items deemed dangerous or inappropriate from being brought into the facility. By use of your ticket, you consent to a reasonable search for prohibited items. Ticket stubs are not valid for re–entry. The selling of any item by anyone other than university–authorized personnel in and around SHI Stadium, including the parking lots, is prohibited. Violators are subject to prosecution.
STROLLERS
Please be advised, strollers are prohibited in SHI Stadium.
TAILGATING
- Parking lots are open five (5) hours prior to kickoff and close at dusk after day games and two hours after night games.
- Parking spaces are limited and tailgating must be confined to a small area around your vehicle. Traffic aisles and parking spaces can not be blocked at any time.
- Spectators wishing to park together must enter lots at the same time, displaying matching passes.
- All stadium parking lots will be reserved for those attending the game. If you do not attend the game, patrons will be asked to leave the stadium parking lots at kickoff time.
- University regulations and state statutes on drug and alcohol consumption will be strictly enforced.
- Kegs, beer balls, and tents/canopies larger than 10X10 are prohibited. These items are not permitted in the parking lots/adjacent areas at any time.
- For safety purposes, charcoal should be discarded in specially marked yellow barrels located throughout the parking lots.
- Open flames other than approved grills are not permitted. Camp fires/ bonfires are prohibited.
- Please recycle and put all trash in proper receptacles.
- RUPD and Rutgers Athletics remind everyone to please drink responsibly. Don't drink and drive.
- No open flame under solar panels.
UMBRELLAS
To ensure safety and field visibility for all patrons, umbrellas are not permitted in SHI Stadium.
